We created these policies to help everything go smoothly for you. If you have a question or concern about your custom-made product, have photos handy since we’ll need them to help you quickly and accurately
Orders typically ship 3 to12 business days after they enter production. Once shipped, you’ll receive a tracking number in your email so you can follow your shipment right to your door. You can also see your tracking information inside your ShadeDDegree account.
Once your order has shipped out, the transit time can vary depending on your location. Most orders arrive within 12-20 business days of leaving our production facilities.
We ship to all originating points and partner with nationally recognized freight and residential carriers (such as FedEx, Saia, etc.) to ensure your package arrives safely.
If you have any questions about placing an order or tracking a current order, we’re always happy to help